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PBX integration

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Voip plugin is a brand new position in Baseline family which integrates the various PBX’s with Baseline™. Voip plugin allows your agents to make and receive phone calls directly from Baseline™. System recognizes the person and displays the customer card upon a call. Privileged users can view the conversation log and listen to saved calls.

Voip plugin will go on sale with the end of 2017.